Accessibility & Inclusivity
TIAO actively promotes Diversity, Equity, Inclusion, and Accessibility (DEIA) within the tourism and hospitality sector, recognizing it as essential for sustainable growth. We focus on building inclusive tourism, supporting policy initiatives, and fostering equitable practices.
Accessible Resources
This section of the Tourism Industry Association of Ontario (TIAO) website provides tools and guidance to help tourism and hospitality businesses understand and meet accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
Building Inclusive Tourism: Webinar Series
This monthly webinar series provides the tourism industry with education, information, and resources on Diversity, Equity, Inclusion, and Accessibility (DEIA). Each session is produced and led by a recognized expert providing thought leadership.
Indigenous Resources
This section highlights resources that support respectful engagement with Indigenous tourism experiences and partnerships. It provides guidance, tools, and learning opportunities to help tourism operators better understand Indigenous cultures, collaborate with Indigenous communities, and promote authentic experiences across Ontario.
Rainbow Registered
A national accreditation for 2SLGBTQI+ friendly businesses and organizations. The Canadian Queer Chamber of Commerce (CQCC) with Tourism HR Canada, have collaborated to initiate the Rainbow Registered Accreditation Program for 2SLGBTQI+ friendly businesses and organizations in Canada.
Francophone Resources
Our Francophone Tourism Resources page is a curated hub of tools, links and support specifically for tourism operators serving or looking to engage Francophone travellers.